Telemarketing Executive – For Outbound Calls

Job Description

Company: EIE Instruments Pvt. Ltd.

Location: Ellisbridge, Ahmedabad

Full Time: Permanent

Salary: 18000/- to 30000/-



About us:

EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.


About the role:


We are looking for a dynamic and results-driven Telemarketing Executive to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, generating leads, and promoting our products/services.


Responsibilities:


  1. Make outbound calls to prospective customers.
  2. Explain products/services and address customer queries.
  3. Generate leads and schedule appointments for sales teams.
  4. Maintain a database of customer information and update records.
  5. Meet and exceed daily/weekly/monthly targets.
  6. Follow up with customers to ensure satisfaction.
  7. Handle objections and negotiate deals effectively.


Candidate Qualifications:


  1. Proven experience in telemarketing, sales, or a similar role.
  2. Excellent communication and persuasion skills.
  3. Ability to handle rejections and remain motivated.
  4. Proficiency in [mention CRM/software].
  5. High school diploma or equivalent (Bachelor’s degree preferred)
  6. 2 -4 years of Experience required in the same or relatable field



Contact us to apply

Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com

Website:

https://www.eieinstruments.com/


Qualification

High school diploma or equivalent (Bachelor’s degree preferred)

Min Experience

2

Max Experience

4

Liaison Officer

Job Description

Company: EIE Instruments Pvt. Ltd.

Location: Ellisbridge, Ahmedabad

Full Time: Permanent

Salary: 30000/- to 40000/-


About us:

EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.


About the role:


We are seeking a Liaison Officer to manage and coordinate interactions with government departments at various levels. The ideal candidate will have in-depth knowledge of government procedures. The role requires strong problem-solving abilities to facilitate smooth communication and ensure timely completion of tasks. The candidate must have prior experience in liaising with multiple government bodies, traveling across different states in India, and effectively handling official processes. Excellent communication, negotiation, and persuasive skills are essential for success in this role.


Responsibilities:   


Tender & EMD Management:


  1. Identify and analyze government tenders on GeM (Government e-Marketplace), e-procurement portals, and other platforms.
  2. Prepare and submit bids, proposals, and tender documents within deadlines.
  3. Process Earnest Money Deposits (EMD), Bank Guarantees (BG), and Performance Guarantees (PG) as per tender requirements.
  4. Maintain records of EMD refunds and ensure timely follow-ups.


Government Liaison & Compliance:


  1. Establish and maintain relationships with government departments, PSUs, and tender authorities.
  2. Ensure compliance with tender guidelines, eligibility and documentation requirements.
  3. Handle registrations, certifications, and approvals required for government contracts.
  4. Address queries, objections, and compliance issues with authorities.


Documentation & Coordination:


  1. Maintain a database of submitted tenders, EMDs, approvals, and contract agreements.
  2. Work closely with finance, legal, and sales teams for smooth tender processing.
  3. Keep track of tender amendments


 Reporting & Analysis:


  1. Monitor tender performance, win/loss analysis, and cost estimations.
  2. Provide regular reports on tender submissions, approvals, and refunds.
  3. Suggest process improvements to enhance bid success rate.


Candidate Qualifications:


  1. Education: Bachelors in any degree or a related field.
  2. Experience: 3–4 years of experience in tender management, government liaison, or procurement.
  3. Technical Skills: Familiarity with GeM, CPPP, E-procurement portals, and tender documentation.
  4. Soft Skills: Strong negotiation, communication, and coordination skills.
  5. Knowledge: Understanding of government procurement policies, legal compliance, and taxation (GST, MSME benefits, etc.).



Contact us to apply

Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com

Website:

https://www.eieinstruments.com/

 

 

 

 



Qualification

Bachelors in any degree or a related field.

Min Experience

3

Max Experience

4

Service Engineer

Job Description

Company: EIE Instruments Pvt. Ltd.

Location : Mumbai, Hyderabad, Bangalore, Bhubaneshwar, Chennai, Delhi, Raipur

Full Time: Permanent

Salary: 25000/- to 40000/-



About us :

EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipment for various applications


About the Role:

As a Service Engineer, your primary role is to ensure that our company's products are installed, maintained, calibrated and repaired efficiently to meet customer needs. You'll be responsible for providing technical support and assistance to customers, diagnosing equipment issues, and implementing solutions to ensure optimal performance and customer satisfaction.


Roles & Responsibilities :


  1. Install, set up, and configure company products at customer sites according to specifications and guidelines.
  2. Perform routine maintenance tasks on equipment to ensure proper functioning and longevity.
  3. Respond to service calls and inquiries from customers regarding product malfunctions or performance issues.
  4. Diagnose equipment problems through troubleshooting techniques and analysis of technical data.
  5. Repair or replace faulty components or parts to restore equipment to working condition.
  6. Provide technical support and guidance to customers on the operation and maintenance of products.
  7. Document service activities, including repairs performed, parts used, and customer interactions.
  8. Collaborate with internal teams, including sales and engineering, to address customer needs and concerns.
  9. Stay updated on product updates, technical advancements, and industry trends to provide informed assistance to customers.
  10. Ensure compliance with company policies, procedures, and safety regulations during service activities.


Candidate Requirements :


  1. ITI (Any technical course);diploma engineering or should have undergone any professional training or hands on experience on resolving the technical matters
  2. 3-5 years of proven experience in a technical service or support role, preferably in the field of testing machine / Lab Equipment
  3. Strong troubleshooting skills and ability to analyze technical problems effectively.
  4. Excellent communication and interpersonal skills to interact with customers and internal teams.
  5. Proficiency in using diagnostic tools, equipment, and software applications.
  6. Ability to work independently and manage time effectively to meet service deadlines.
  7. Willingness to travel to customer sites and work flexible hours as needed.
  8. Valid driver's license and clean driving record.


If you're passionate about providing excellent customer service and have a knack for solving technical challenges, we invite you to apply for the position of Service Engineer. Join our team and play a vital role in ensuring customer satisfaction and the success of our products. Apply now to start your journey with us!


Contact us to apply

Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com

Website: https://www.eieinstruments.com/

Qualification

High School Diploma or equivalent; technical certification or degree in engineering or a related field preferred.

Min Experience

5 Years

Max Experience

6 Years

Service Coordinator

Job Description

Company: EIE Instruments Pvt. Ltd.

Location: Ellisbridge, Ahmedabad

Full Time: Permanent

Salary: 20000/- to 30000/-


About us:

EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.


About the role:


A Service Coordinator acts as an advocate for their clients and provides information on how they can connect with a right person at a right time for complaint matters. In addition, they work as an intermediary between clients, often serving in a support role for them during difficult times. Service Coordinator will act as a bridge between customers and service engineers team, establishing coordination between them to fulfil customer satisfaction


Responsibilities:


  1. Assessing the service needs of clients and linking them to the appropriate resources and providers.
  2. Planning and organizing travel schedule of service engineers including tickets booking, transport services and logistics bookings as and when required
  3. Facilitating reservations and services and transportation including lodging and boarding of service engineer team.
  4. Assess client issues and provide visit schedule to service engineers ensuring smooth process
  5. Ensure each client is given the necessary services and follow up to fill ongoing service needs
  6. Maintain good relationships with service providers and clients to keep customer base
  7. Answer telephones and respond to email inquiries in the office
  8. Responsible to increase service revenue by different techniques.


Candidate Qualifications:


  1. Fluency with all three languages such as : Hindi, Gujarati and English
  2. Proficient in Typing
  3. Accuracy and Attention to Detail
  4. Proficiency in Microsoft Office, CRM, ERP and software programs
  5. Excellent Customer Service and Problem Serving Skills
  6. The ability to work well under deadlines and to multitask
  7. Preferred Qualification: Graduates / Bachelor’s Degree Holder
  8. 2-3 years of industry experience or a related customer service experience required



Contact us to apply

Please share your updated CV to: yuti@eieinstruments.com

Website:

https://www.eieinstruments.com/


Qualification

Graduates / Masters Degree Holder

Min Experience

2 Years

Max Experience

3 Years

Inside Sales Executive

Job Description

Company: EIE Instruments Pvt. Ltd.

Location: Ellisbridge, Ahmedabad

Full Time: Permanent

Salary: 18000/- to 30000/-


About us:

EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.


About The Role:

Communicating with potential customer. Making outbound calls. Understanding customer needs. Explaining product features and benefits. Negotiation Skills.


Responsibilities:


  1. Sourcing new sales opportunities through lead follow up, calls and emails.
  2. Understanding customer needs and requirements
  3. Contact new and existing customers to discuss product requirements.
  4. Answer questions about the products
  5. Promoting products and services
  6. Should be able close deals with customer independently


Candidate Qualifications:


  1. Fluency with all three languages such as : Hindi, Gujarati and English
  2. Negotiation Skills
  3. Preferred Qualification: Graduates / Diploma in Engineering / B.E. Mechanical / Civil Instrumentation / Electrical etc.
  4. Proficiency in Microsoft Office, CRM, ERP and sales software programs.
  5. Preferred Qualification : Graduates / Diploma in Engineering
  6. 3-4 years of Experience required in the same or relatable field



Contact us to apply

Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com

Website:

https://www.eieinstruments.com/


Qualification

2-3 years of Experience required in the same or relatable field

Min Experience

2

Max Experience

3

Technical Sales Engineer - Field Sales

Job Description

Company: EIE Instruments Pvt. Ltd.

Location: Ellisbridge, Ahmedabad

Full Time: Permanent

Salary: 35000/- to 50000/-


About us:



“Getting the Sale” using various customer sales methods. Evaluating customer skills, needs and building productive long lasting relationships with potential customers. Assisting Head of the Department for sales closure. Identifying prospective customers, lead generation and conversion.


Responsibilities:


  1. Sourcing new sales opportunities by all possible means including field sales visit
  2. Understanding customer needs and requirements
  3. Conduct field visit to new and existing customers to discuss product requirements.
  4. Answer questions about the products
  5. Present, promote and sell products/services using solid arguments to existing and prospective customers.
  6. Establish, develop and maintain positive business and customer relationships


Candidate Qualifications:


  1. Fluency with all three languages such as : Hindi, Gujarati and English
  2. Negotiation Skills
  3. Proficiency in Microsoft Office, CRM, ERP and sales software programs.
  4. Preferred Qualification: Graduates / Diploma in Engineering / B.E. Mechanical / Civil Instrumentation / Electrical etc.
  5. 3-5 years of Experience required in the same or relatable field



Contact us to apply

Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com

Website: https://www.eieinstruments.com/

Qualification

Graduates / Diploma in Engineering / B.E. Mechanical / Civil Instrumentation / Electrical etc.

Min Experience

3

Max Experience

5

Data Entry Operator

Job Description

Company: EIE Instruments Pvt. Ltd.

Location: Ellisbridge, Ahmedabad

Full Time: Permanent

Salary: 12000/- to 15000/-


About us:

EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.


About the role:


Collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms.


Responsibilities:


  1. Prepares, compiles and sorts documents for data entry
  2. Transcribe source data into the required electronic format
  3. Transfer information from paper formats into computer files.


Candidate Qualifications:


  1. Fluency with all three languages such as : Hindi, Gujarati and English
  2. Proficient in Typing
  3. Accuracy and Attention to Detail
  4. Proficiency in Microsoft Office, CRM, ERP and software programs
  5. Preferred Qualification : Graduates / Bachelor’s Degree Holder
  6. Fresher / Experienced candidates required in the same or relatable field



Contact us to apply

Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com

Website:

https://www.eieinstruments.com/


Qualification

Any Graduate

Min Experience

0

Max Experience

2

Sales Coordinator - Sales Order Processing & Proforma Invoice

Job Description

Company: EIE Instruments Pvt. Ltd.

Location: Ellisbridge, Ahmedabad

Full Time: Permanent

Salary: 18000/- to 28000/-


About us:


EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.


Responsibilities:


Sales Order Processing:


  1. Receive, review, and process customer purchase ordersby verifying essential customer details.
  2. Coordinate with internal teams (sales, warehouse, logistics) to ensure timely order management.
  3. Maintain and update sales records in the system.


Proforma Invoice (PI) Management:


  1. Prepare and send proforma invoices based on customer requirements.
  2. Ensure accuracy in pricing, discounts, terms, and conditions.
  3. Coordinate approvals and amendments if needed.


Customer & Internal Coordination:


  1. Communicate with clients regarding order status, delays, or discrepancies.
  2. Support the sales team in documentation, follow-ups, and reporting.
  3. Maintain proper records of orders, invoices, and correspondence


Candidate Qualifications:


  1. Education: Bachelor’s degree in Business Administration, Commerce, or a related field.
  2. Experience: 1 to 1.5 years of experience required in sales coordination, order processing, or a similar role.
  3. Technical Skills: Proficiency in [ERP Software/CRM], MS Excel, and invoicing systems.
  4. Soft Skills: Excellent communication, problem-solving, and organizational abilities.
  5. Attention to Detail: Ability to process orders with accuracy and speed.



Contact us to apply

Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com

Website:

https://www.eieinstruments.com/


Qualification

Bachelor’s degree in Business Administration, Commerce, or a related field.

Min Experience

1

Max Experience

1.5

Back Office Executive – Quotation Department

Job Description

Company: EIE Instruments Pvt. Ltd.

Location: Ellisbridge, Ahmedabad

Full Time: Permanent

Salary:  15000/- to 25000/-


About Us:


EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.



Responsibilities:


  1. To prepare quotation / commercial offer as per requirement of customer
  2. To create and fill vendor registration forms
  3. To communicate with customer in regards to submitted quotation
  4. Communicate with all departments involved in completing quotations
  5. Coordinate with Post – Sales Process Team
  6. Perform other related duties as requested by supervisor or manager.


Candidate Qualifications:


  1. 1-2 years of Experience required in the same or relatable field
  2. Preferred Qualification: Graduates / Bachelor’s Degree Holder
  3. Proficiency in Microsoft Office, CRM, ERP and sales software programs
  4. Ability to coordinate with various departments at the same time
  5. Ability to effectively establish rapport, present information and respond to questions from managers, and clients
  6. Good team player, honest, and willing to be cooperative with fellow colleagues.



Contact us to apply

Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com

Website: https://www.eieinstruments.com/



Qualification

Graduates / Bachelor’s Degree Holder

Min Experience

1

Max Experience

2

National Sales Manager

Job Description

Company Name : EIE Instruments Pvt. Ltd.

Location : Ellisbridge, Ahmedabad


About Us : EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipment for various applications.


About the Role: National Sales Head lead a sales team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building their team.


Roles and Responsibilities :


  1. Identifying Sales Goal
  2. Setting Sales Goal is one of the aspects of a National Sales Manager
  3. Creating Sales Plans
  4. Providing Training Opportunities
  5. Motivating the Team
  6. Managing Key Accounts


Candidate Qualifications :


  1. Fluency with all three languages such as : English, Hindi and Gujarati
  2. Proficient in Typing
  3. Accuracy and Attention to Detail
  4. Proficiency in Microsoft Office, CRM, ERP and software programs
  5. Preferred Qualification : Civil Engineering OR any engineering degree holder
  6. 10-12 years of industry experience or a relatable experience required




Contact us to apply

Please share your updated CV to: career@eieinstruments.com OR yuti@eieinstruments.com

Website: https://www.eieinstruments.com/

Qualification

Civil Engineering OR any engineering degree holder

Min Experience

10 Years

Max Experience

12 Years

Calibration Manager

Job Description

Company Name : EIE Instruments Private Limited

Location : Kubadthal


About Us : EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipment for various applications.


About the Role : As the Calibration Manager, you will be responsible for managing all aspects of the calibration process to ensure the accuracy and reliability of our equipment and instruments


Roles & Responsibilities:


Calibration Program Management:

Develop and implement a comprehensive calibration program to ensure that all equipment and instruments meet specified standards and requirements.


Calibration Procedures:

Develop and maintain calibration procedures and protocols in accordance with industry standards and regulations.


Equipment Calibration:

Coordinate and perform calibrations on a variety of equipment and instruments, including but not limited to, measuring devices, testing equipment, and analytical instruments.


Calibration Records:

Maintain accurate records of all calibration activities, including calibration schedules, calibration results, and equipment history.


Quality Assurance:

Monitor and evaluate the effectiveness of the calibration program to identify areas for improvement and ensure compliance with quality standards and regulations.


Training and Development:

Provide training and guidance to staff involved in the calibration process to ensure competency and adherence to procedures.


Equipment Maintenance:

Collaborate with maintenance and engineering teams to ensure the proper maintenance and repair of equipment to maintain calibration integrity.


Candidate Qualifications:


  1. Masters degree or equivalent in engineering, physics, or a related field.
  2. 1 to 5 Years of proven experience in calibration, testing, or quality assurance, preferably in a manufacturing or laboratory environment.
  3. Strong analytical and problem-solving skills with attention to detail.
  4. Ability to work independently as well as part of a team in a fast-paced environment.
  5. Excellent communication skills, both verbal and written.
  6. Proficiency in using calibration software and equipment.
  7. Knowledge of quality management systems and regulatory requirements.
  8. Strong commitment to accuracy, precision, and quality standards.


If you have a passion for precision and enjoy working with technical equipment, we'd love to hear from you! Apply now to join our team as a Calibration Manager and help us ensure the reliability and accuracy of our equipment.


Contact us to apply

Please share your updated CV to: career@eieinstruments.com OR yuti@eieinstruments.com

Website: https://www.eieinstruments.com/

Qualification

Masters degree or equivalent in engineering, physics, or a related field.

Min Experience

1 Year

Max Experience

5 Years

Technical Content Writer

Job Description

As a Technical Content Writer for Instruction Manuals, main job is to create and easy to follow guides that help users understand how to use products or perform specific tasks.


  1. Research: Gather information about the product or task you're writing about. Understand how it works so you can explain it well.
  2. Writing: Write step-by-step instructions in simple language. Use clear and concise wording to make it easy for users to follow along.
  3. Formatting: Organize the instructions in a logical order. Use headings, bullet points, and numbered lists to make them easy to read and understand.
  4. Illustrations: Work with designers to create illustrations or diagrams that complement the written instructions. Visual aids can help users understand complex steps more easily.
  5. Testing: Test the instructions yourself to make sure they work. Get feedback from others and make any necessary revisions.
  6. Revision: Update the instructions as needed based on user feedback or changes to the product.
  7. Meeting Deadlines: Manage your time well to complete projects on time. Instruction manuals may need to be ready before the product is released, so meeting deadlines is important


Candidate Qualifications :


  1. Fluency with all three languages such as : English, Hindi and Gujarati
  2. Proficient in Typing
  3. Accuracy and Attention to Detail
  4. Proficiency in Microsoft Office, CRM, ERP and software programs
  5. Bachelor's degree in Engineering or a related technical field. Advanced degrees (Master’s or PhD) are advantageous.
  6. 2-3 years of industry experience or a relatable experience required


If you enjoy writing clear and helpful instructions that make complicated tasks seem simple, this job is for you! You'll play a crucial role in helping users get the most out of their products by guiding them through each step of the process.


Contact us to apply

Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com / career@eieinstruments.com

Website: https://www.eieinstruments.com/

Qualification

Bachelor's degree in Engineering or a related technical field. Advanced degrees (Master’s or PhD) are advantageous.

Min Experience

1 year

Max Experience

2 years

QC Engineer

Job Description

Company : EIE Instruments Private Limited

Location : Kubadthal - Ahmedabad


About us : EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipment for various applications.


About the Role : A quality engineer is responsible for the generation of a strategic plan to improve the business processes and increase production output. Duties include creating the company's quality standards and testing systems to reflect efficiency, reliability and performance. Quality engineers are also responsible for the creation of documentation that reports issues and errors relating to the production process with efforts placed to find a solution. Depending on the industry and organization, the typical career advancement for a quality engineer is in a managerial or executive position.


Roles and Responsibilities : Quality control (QC) is a process through which a business seeks to ensure that product quality is maintained or improved. Quality control involves testing units and determining if they are within the specifications for the final product.


Candidate Qualifications :


  • Fluency with all three languages such as : English, Hindi and Gujarati
  • Proficient in Typing
  • Accuracy and Attention to Detail
  • Proficiency in Microsoft Office, CRM, ERP and software programs
  • Preferred Qualification : Diploma in Instrumentation / Engineering OR any engineering degree holder
  • 5-7 years of industry experience or a relatable experience required


Contact us to apply

Please share your updated CV to: yuti@eieinstruments.com OR career@eieinstruments.com

Website: https://www.eieinstruments.com/


Qualification

Diploma in Instrumentation / Engineering OR any engineering degree holder

Min Experience

5

Max Experience

7

Hiring for Telecaller - for Sales Communication

Job Description

About us:


EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.


About the role:


Communicating with potential customer. Making outbound calls. Understanding customer needs. Explaining product features and benefits. Negotiation Skills. Assisting Sales and Marketing Team for sales closure.


Responsibilities:


  1. Sourcing new sales opportunities through lead follow up, calls and emails.
  2. Understanding customer needs and requirements
  3. Contact new and existing customers to discuss product requirements.
  4. Answer questions about the products
  5. Promoting products and services


Candidate requirements:


  1. Fluency with all three languages such as : Hindi, Gujarati and English
  2. Negotiation Skills
  3. Preferred Qualification: Graduates / Diploma in Engineering / B.E. Mechanical / Civil Instrumentation / Electrical etc.
  4. Proficiency in Microsoft Office, CRM, ERP and sales software programs.
  5. Preferred Qualification : Graduates / Diploma in Engineering
  6. 3-4 years of Experience required in the same or relatable field


                    

                                                                                           Contact us to apply


                                                    Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com


                                                                                     Website: https://www.eieinstruments.com/

Min Experience

2

Max Experience

3

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